Terms of Service

Agreement to be Legally Bound by Terms: This agreement (“Agreement”, "Terms and Conditions") is a legally binding contract between you (“You”) and CLEARER (“CLEARER”, “we”, “our”, or “us”) concerning your use of any website operated by or on behalf of CLEARER (each, a “Website”).
We encourage you to review these Terms and Conditions and by accepting these Terms and Conditions, you: (i) declare that you are of legal age in your jurisdiction of residence; (ii) indicate your acceptance of, and agreement to be legally bound by, all terms and conditions of this Agreement, as these terms govern your access to and use of the Website and any services, products, materials, or information available on or through the Website; and (iii) agree to comply with all applicable laws and regulations as they may change over time. IF YOU DO NOT ACCEPT AND AGREE TO BE LEGALLY BOUND BY AND COMPLY WITH ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU ARE NOT PERMITTED TO ACCESS OR OTHERWISE USE THE WEBSITE, AND YOU MUST CEASE USING THE WEBSITE. We advise you to print a copy of these Terms for your records.

Privacy: Without limiting the generality of the terms and conditions of this Agreement, your use of the Website is also subject to the terms of the CLEARER Privacy Policy (“Privacy Policy”), which is hereby incorporated into and forms part of this Agreement. Please review the Privacy Policy carefully. By accepting the Privacy Policy, you consent to the collection, use, and disclosure of information you share with CLEARER and its affiliates, as described in this Agreement and the Privacy Policy.

Changes to the Agreement by CLEARER: Subject to applicable law, CLEARER reserves the right, at its sole and absolute discretion, to change all or any part of this Agreement at any time without incurring any liability or obligation to you or any other person or entity. If we do this, we will post the changes to this Agreement at least thirty (30) days before the amendments take effect, and will indicate at the top of this page the last date this Agreement was revised. You may reject the amendments by sending us a notice to that effect no later than thirty (30) days after the amendments come into effect, using the information in the notice.

Registration and Account Security: When you make a purchase through the Website, you must either register for a CLEARER account (“Account”) or check out as a guest. If you choose to make a purchase as a guest, you will still be required to provide certain personal information for us to process your Order (as defined below in Section 5). When making a purchase with us through the Website, you agree: (i) to provide complete and accurate information about yourself; and (ii) if you have registered for an Account, to promptly update any changed information to ensure that it remains accurate and complete. You are fully responsible for the accuracy of all information you provide to CLEARER, regardless of whether you register for an Account or purchase as a guest. If you fail to provide or update such information, or if CLEARER has reasonable grounds to suspect that such information has not been provided or updated by you, CLEARER reserves the right, at its sole and absolute discretion, to prevent you from using any of the Websites.

If you have registered for an Account, it is your sole and absolute responsibility to keep confidential and secure the password and other information provided to you by CLEARER. If your password and/or Account are used without your consent or you discover any other breach of security, you agree to promptly notify CLEARER through the Technical + Other section on our contact page. We are not responsible for your failure to comply with this clause, or for any delay in shutting down your Account after you have reported a security breach to us. You are solely responsible for any and all activities that occur under your Account.

Making Purchases through the Website:
You may only make purchases through the Website if you are over the age of 18. Purchases will only be shipped to a valid mailing address (as determined by CLEARER at its sole and absolute discretion). However, please note that we may not be able to ship to all valid addresses and, in such circumstances, we reserve the right at our sole and absolute discretion to cancel your purchase transaction (“Order”). If we are unable to ship to the shipping address you provide, we will notify you, your Order will be canceled, and you will receive a refund in connection with your Order (unless you can provide an alternative shipping address that meets the requirements). We further reserve the right not to offer expedited shipping or other forms of shipping. 'Free Worldwide Shipping' is subject to minimum purchase requirements set by region which may vary from time to time. Unless otherwise stated, all dollar amounts on the website are in Canadian Dollars.

All Orders made through the Website are subject to the terms and conditions of this Agreement, as well as other applicable terms and conditions outlined on the Website related to the Orders. Prices and other terms and conditions related to the purchase, return, refund, or delivery of your Order may change at any time without notice. Prices may differ from those for purchases made through other channels. You have a legal obligation to pay for any Order you indicate has been made by you. By completing an Order through the Website, you agree to pay, in full, the price and all applicable taxes and specified shipping and handling as well as other fees in connection with your Order, whether by credit card or other permitted payment method. Payment will be processed by a third-party service provider and Skintific does not collect your financial information. CLEARER will only bill you for the amount billed, but your financial institution may charge you service fees or other bank fees.

CLEARER reserves the right, at its sole and absolute discretion, to change the permitted payment methods, including but not limited to, credit cards and/or other types of payment options we may accept, at any time. If full payment for your Order is not received and verified by us, your Order will not be processed. If you do not complete or improperly complete your Order, your Order may not be accepted or acknowledged.

To complete an Order through the Website, you may be required to provide certain additional information that is necessary to process your order. For instance, you will be asked to provide valid payment information (e.g., a valid credit card number and expiration date) to facilitate the payment of your Order.

Please note that merchandise is only reserved for you once you complete your Order. Adding an item or items to your shopping cart (“Cart”) does not reserve the item for you or guarantee that you will be able to purchase the item at a later time. An item may sell out while it is in your Cart. If an item has been removed from your Cart, it may mean the item has sold out before you complete your Order. CLEARER reserves the right, at its sole and absolute discretion, to change the prices offered on the website at any time, including but not limited to, items that have been added to your Cart.

You will be billed for your Order at the time your order is made. You will be responsible for all applicable taxes related to your Order. Applicable taxes will be charged at the time you are billed. Applicable sales tax will also be applied to the shipping and handling, return shipping, and gift packaging or other fees. Taxes may depend on the delivery location.

Return Policy: CLEARER can only accept returns of merchandise purchased through skintific.id. If you purchase our products from a third-party retailer, please contact the retailer or store directly.
Skintific will ensure and verify first whether the product qualifies for return. If the return meets the requirements, it starts with first confirming to Customer Care via cs@CLEARER.com

Shipping: The estimated delivery time will be determined in your Order; however, because we use third parties to deliver Orders, it is possible that your Order will arrive before or after the estimated delivery time. We will use commercially reasonable efforts to deliver your Order as quickly as possible within the indicated timeframe; however, we will not be responsible for any shipping delays that are beyond our control. If you do not receive your Order within 7 days from the estimated delivery time, notify us in the CONTACT US section. Please note that some Orders may not always be delivered together. Additionally, depending on the size of your order, you may receive multiple shipments to complete your order.

Rights Regarding Orders: Without limiting the generality of any other part of this Agreement, Skintific reserves the right to limit or refuse any order you place with us. Further, we reserve the right to verify the validity of all Orders and/or to cancel any Order if we find evidence of fraud, tampering, and/or any other violation of the terms and conditions of this Agreement. We may, at our sole and absolute discretion, limit or cancel quantities purchased per person, per household, or per Order. These restrictions may include orders placed by or under the same account, the same credit card, and/or orders that use the same billing and/or shipping address. We also reserve the right, at our sole and absolute discretion, not to ship items ordered or purchased through the Website to certain addresses. If we are unable or choose not to ship an item, you will be notified, and the amount charged in connection with your Order will be reduced.

Clearer Not Responsible for Errors: Information (including, but not limited to, information related to product descriptions, pricing, promotions, offers, and/or availability) provided by Skintific in connection with the Website is believed to be accurate at the time of publication. Unfortunately, there is sometimes information on the website that contains typographical errors, inaccuracies, or omissions. We reserve the right, at our sole and absolute discretion, to correct any errors, inaccuracies, or omissions and to change or update information or cancel Orders if any information on the Website is incorrect or inaccurate at any time without prior notice (including after you have submitted your order).

Electronic Transmission: The transmission of data or information over the internet or any other network is not secure and is subject to possible loss, interception, or alteration while in transit. Skintific is not responsible for any damage you may suffer or costs you may incur as a result of any electronic transmission over the internet, any other network, or otherwise while using the Website. Under no circumstances will any information you provide on or through the Website be considered confidential, create fiduciary obligations to you on our part, or result in any other liability to you on our part if such information is inadvertently released by us or accessed by third parties without our knowledge or consent. We ask you not to send personal or financial information to us using unencrypted email messages. While efforts are made to ensure that our Websites are suitable for use on various mobile devices and other devices, you should take reasonable and appropriate precautions to ensure compatibility of any Websites you visit with your specific mobile or other device.

Website Ownership:

The Website consists of various graphics, text, icons, buttons, videos, audio, and other files, images, designs, text, trademarks, brand names, software, and other materials (collectively referred to as "Website Content") that have been provided by Clearer and/or other individuals or entities. All such Website Content is owned by Clearer and/or the respective third parties. You hereby acknowledge that the Website and any component of the Website (including, without limitation, the Website Content) are protected to the extent permitted by applicable law – including, but not limited to, copyright, trademark, patent, and all other applicable intellectual property and other laws. Your use of the Website and/or any Website Content does not grant or transfer to you any ownership or other rights in the Website or any component of the Website (including, without limitation, the Website Content), and unless expressly specified, nothing herein or within the Website or any component of the Website (including, without limitation, the Website Content) shall be construed as granting you or any other person or entity any license under Clearer's or any third party's intellectual property or other rights.

Trademarks:

Certain names, graphics, logos, icons, designs, words, titles, or phrases contained in the Website and/or Website Content may constitute trade names, registered or unregistered trademarks, or service marks (collectively referred to as “Trademarks”) of Clearer or other individuals or entities.

Trademarks may be registered or unregistered in Indonesia and in other countries, as applicable. All Trademarks not owned by Clearer are the property of their respective owners, and, if used by Clearer, are used under license or with permission.

Limited License to Use the Website:

Upon your acceptance of the terms and conditions of this Agreement, you will be permitted to use our Website. Subject to the terms and conditions in this Agreement, Clearer hereby grants you a limited, non-sublicensable, non-transferable, non-exclusive, revocable, and fully cancellable license to use the Website Content for your personal and non-commercial use (provided that all original copyrights, trademarks, and other proprietary notices are retained in their original form). This limited license does not include any rights not specifically mentioned herein. You agree that you shall not take or permit any action in connection with the Website or any component of the Website (including, without limitation, the Website Content) that is not expressly permitted under this limited license. Your limited license to use our Website and Website Content is automatically revoked upon the termination or expiry of this Agreement (whichever occurs first).

Additional Restrictions:

Without limiting the generality of any other aspect of this Agreement, you agree that you shall not:

use, copy, modify, download, or transfer the Website or any component of the Website (including, without limitation, the Website Content), in whole or in part, except as expressly provided in this Agreement; (i) reverse engineer, disassemble, decompile, or translate the Website or any component of the Website (including, without limitation, the Website Content); (ii) attempt to obtain the source code of the Website or any component of the Website (including, without limitation, the Website Content); (iii) create any derivative works from the Website or any component of the Website (including, without limitation, the Website Content); and/or (iv) permit or assist any third party to do the above; lease, rent, lend, resell, or distribute the Website or any component of the Website (including, without limitation, the Website Content); remove or alter any proprietary notices or legends regarding ownership from SOMETHINC, or any third party, on the Website or any component of the Website (including, without limitation, the Website Content); use the Website or any component of the Website (including, without limitation, the Website Content) except in accordance with the terms of this Agreement and all applicable laws and regulations; and/or use the Website or any component of the Website (including, without limitation, the Website Content): (i) to deceive any third party; (ii) to distribute obscene or otherwise unlawful material or information; and/or (iii) to disseminate or encourage conduct that could constitute a criminal offense or give rise to any form of liability. License to Use User Content:

By using the Website and providing User Content, you hereby: (i) grant to Clearer a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free, non-exclusive, and unlimited license to copy, reproduce, adapt, transmit, edit, modify, or use, publicly display, distribute, translate, and create compilations and derivative works from, any and all User Content (in any format or media) that you post, upload, or transmit to or through, a site; and (ii) waive all moral rights in and to all User Content that you post, upload, or transmit to or through, the Website in support of Clearer and anyone authorized by Clearer to reproduce or use the material. For greater certainty and to avoid any doubt, this means that, among other things, Clearer is entitled to use any and all User Content and ideas that you submit in any manner without notice or obligation to you. For greater certainty and to avoid any doubt, no User Content that you post, upload, or transmit to or through the Website will be considered confidential.

Termination:

If you breach any term of this Agreement (as determined by Clearer at its sole and absolute discretion), then you are no longer permitted to use our Website or any component of our Website (including, without limitation, the Website Content). We may, at our sole and absolute discretion, change, suspend, or terminate, temporarily or permanently, the Website or any component of the Website (including, without limitation, the Website Content) or any of its features at any time, for any reason, without notice or obligation to you or any other entity. If this Agreement or your permission to use the Website is terminated by us for any reason, the agreement formed by your acceptance of this Agreement will continue to apply and be binding upon you in respect of your prior use of our Website and anything relating to or arising from such use. If you are dissatisfied with the Website or any component of the Website (including, without limitation, the Website Content), then your sole and exclusive remedy is to discontinue using our Website.